Privacy policy

RAPTOR NATION LLC PRIVACY POLICY Raptor Nation LLC | www.FordRaptorNation.com

Effective Date: March 25, 2026

1. Introduction

Raptor Nation LLC ("Raptor Nation," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.FordRaptorNation.com (the "Site").

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

2. Information We Collect

We collect information in three ways:

A. Information You Provide to Us

When you:

  • Create an account
  • Purchase merchandise or vehicle parts
  • Purchase a premium membership
  • Subscribe to emails
  • Submit content or reviews
  • Contact customer support

We may collect:

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (if voluntarily provided)
  • Payment information (processed by third-party processors)
  • Account login credentials
  • Order history
  • Membership status

Payment information is processed securely by third-party payment processors (such as Shopify Payments or other providers). We do not store full credit card numbers.

B. Information Automatically Collected

When you use the Site, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring website
  • Purchase behavior
  • Geographic region (approximate)

This data is collected through:

  • Cookies
  • Log files
  • Analytics tools
  • Shopify platform services

C. User-Generated Content

If you post:

  • Comments
  • Reviews
  • Photos
  • Event listings
  • Trail routes

That content may be visible publicly. You are responsible for the information you choose to share.

3. How We Use Your Information

We use information to:

  • Process orders and payments
  • Fulfill shipments
  • Manage memberships
  • Provide customer support
  • Improve our Site and services
  • Prevent fraud
  • Communicate with you
  • Send marketing emails (if you opt in)
  • Comply with legal obligations

We do not sell your personal information.

4. Third-Party Service Providers

We share information with trusted service providers necessary to operate our business, including:

  • Shopify (e-commerce platform)
  • Payment processors
  • Shipping carriers
  • Drop-ship manufacturers
  • Email marketing platforms
  • Analytics providers

These providers may process information on our behalf but are not authorized to use it for unrelated purposes.

5. Drop-Ship & Third-Party Products

For certain vehicle parts and partner merchandise:

  • Orders may be fulfilled directly by third-party vendors
  • We share only the information necessary to fulfill the order (such as name and shipping address)
  • We are not responsible for the privacy practices of third-party vendors once data is transmitted for order fulfillment

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember cart contents
  • Analyze site traffic
  • Improve performance
  • Support advertising efforts

You may disable cookies in your browser settings, but some features of the Site may not function properly.

We may use analytics tools such as Google Analytics. You may opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout

7. Email Communications

If you opt in to marketing emails, we may send:

  • Brand updates
  • Product releases
  • Event announcements
  • Promotions

You may unsubscribe at any time using the link in our emails. We may still send transactional emails (order confirmations, account updates).

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Maintain accounts
  • Comply with tax and legal obligations
  • Resolve disputes
  • Enforce agreements

When no longer required, data is securely deleted or anonymized.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no online transmission or storage system can be guaranteed 100% secure. You use the Site at your own risk.

10. Your Rights

Depending on your location, you may have rights including:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of personal data
  • Objection to processing
  • Data portability
  • Opt-out of marketing

To exercise these rights, contact: info@fordraptornation.com

We may request verification of identity before processing requests.

11. Children's Privacy

The Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If discovered, such information will be deleted.

12. International Users

If you access the Site from outside the United States:

  • Your information may be transferred to and processed in the United States
  • U.S. data protection laws may differ from those in your country
  • By using the Site, you consent to this transfer

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated Effective Date. Continued use of the Site constitutes acceptance of changes.

14. Contact Information

Business Mailing Address:
Raptor Nation LLC
1190-2 Country Club Road
Santa Teresa, NM 88008 United States

Email: info@fordraptornation.com