Shipping policy

SHIPPING POLICY Raptor Nation LLC | www.FordRaptorNation.com Last Updated: March 19, 2026

1. Order Processing

Orders are typically processed within 2–4 business days (Monday–Friday, excluding holidays). Processing time is separate from shipping time.

Processing times may be extended during:

  • Product launches
  • Sales events
  • High-volume periods
  • Pre-orders
  • Supply chain delays

If there is a significant delay, we will attempt to notify you via email.

2. Shipping Methods & Delivery Times

Estimated delivery times after shipment:

United States

  • Standard Shipping: 3–7 business days

International

  • 7–21 business days (varies by destination and customs processing)

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs clearance
  • Carrier capacity issues
  • Events outside our reasonable control

3. Drop-Ship & Third-Party Fulfillment

Certain vehicle parts and accessories are shipped directly from manufacturers or third-party vendors.

For these items:

  • Processing times may vary
  • Shipping methods may differ
  • Items may ship separately from other products in your order
  • Tracking may be provided by the manufacturer

Raptor Nation does not warehouse most third-party vehicle parts.

4. Shipping Rates

Shipping rates are calculated at checkout based on:

  • Order weight
  • Product type
  • Destination
  • Carrier rates

Promotional free shipping offers (if applicable) apply only to qualifying items and destinations as stated at checkout.

Oversized vehicle parts may incur additional freight charges.

5. Order Tracking

Once your order ships, you will receive a tracking email. Please allow 24–48 hours for tracking information to update.

If you do not receive tracking within the estimated processing window, contact: info@fordraptornation.com

6. Risk of Loss & Title Transfer

Title and risk of loss pass to you once the order is transferred to the shipping carrier.

Raptor Nation is not responsible for:

  • Carrier delays
  • Lost packages after confirmed delivery
  • Theft after delivery
  • Incorrect delivery due to address errors provided at checkout

7. Lost or Stolen Packages

If a package is marked as "Delivered" but not received:

  • Contact the carrier immediately to open a claim
  • Check with neighbors and household members
  • Verify shipping address

Raptor Nation is not liable for carrier-confirmed deliveries. We may assist at our discretion but are not obligated to replace or refund such orders.

8. Incorrect or Incomplete Addresses

Customers are responsible for entering accurate shipping information.

If an order is:

  • Returned to sender
  • Undeliverable
  • Refused

You may be responsible for:

  • Return shipping costs
  • Reshipping fees
  • Restocking fees (if applicable)

Orders already shipped cannot be rerouted in most cases.

9. Damaged Shipments

If your order arrives damaged, email info@fordraptornation.com within 7 days of delivery and include:

  • Order number
  • Photos of packaging
  • Photos of product damage

Failure to notify us within 7 days may result in denial of claim.

For third-party drop-ship items, manufacturer inspection policies may apply.

10. International Orders

International customers are responsible for:

  • Customs duties
  • Import taxes
  • Brokerage fees
  • VAT or other government-imposed charges

These fees are not included in product pricing or shipping rates.

International shipping times may vary due to customs clearance. Raptor Nation is not responsible for customs delays or seizure.

Certain international orders may be considered Final Sale where permitted by law.

11. Split Shipments

Orders containing multiple products may ship separately depending on:

  • Inventory location
  • Vendor fulfillment
  • Product type

You may receive multiple tracking numbers.

12. Pre-Orders & Backorders

Pre-order or backordered items will ship once inventory becomes available. Estimated ship dates are approximate and may change.

If a pre-order is significantly delayed, you may contact us to request cancellation prior to shipment.

13. Membership Products

Premium Membership purchases are digital and do not require shipping.

14. Contact Information

Business Shipping Address:
Raptor Nation Inc.
1190-2 Country Club Road
Santa Teresa, NM 88008 United States

Email: info@fordraptornation.com